Tag Archives: Firmware

AT&T and T-Mobile Merger Leaves Me Annoyed

When news this week was announced that my current cell phone carrier, T-Mobile, is going to be merging with AT&T, I was less than thrilled. This comes after last week’s rumors that T-Mobile and Sprint were going to be merging. I was hoping this was just another bad rumor but the fact it was being reported by real news organizations, not just websites that post rumors, meant there was more to this one than the speculation about the merger with Sprint. With official announcements coming from T-Mobile, it just confirmed what I hope was not going to be the case. I’m not a happy camper about the news.

Why would I be not happy about the news? Well first off, I’ve been a very happy T-Mobile customer since 2003. I originally switched to them from my first cell phone carrier, which was Sprint. I didn’t leave Sprint because I was not happy with their service, I switched because Sprint is a CDMA technology carrier and I wanted to go to a GSM carrier as it’s more of a world standard service and since I do like to travel outside of the United States, I wanted a phone I could easily use outside the US. T-Mobile also offers to unlock their phones when you’re one of their customers so that when travelling abroad, you can easily switch out your T-Mobile SIM card with a pre-paid SIM card in the country you’re in to get a local number there. It’s a great option.

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An Excellent Experience With Sirius XM Customer Service

Sirius XMI recently decided to try the Sirius XM iPhone application with their free seven day trial, and I quite liked being able to use my iPhone as an additional Sirius radio in addition to the Stiletto 100 I already use for Sirius. So naturally when the free trial expired, I decided to give Sirius a call to add on the Premium Internet access which is required to take advantage of the iPhone application.

I didn’t really want to pay more money, so I asked the customer service agent if she could just cancel the added on Best of XM package I had added on. I mainly got to hear Oprah Radio from the XM lineup of channels, but I’ll be honest, I didn’t like the channel very much. I wasn’t listening to any of the programs and none of the other XM stations that were added were of any interest to me, so it was kind of silly to be paying $4.04 a month extra for worthless stations. As the premium Internet add on is only $2.99 a month, it essentially means it should be no problem “downgrading” my account. Since it was all prepaid I wasn’t expecting a refund on the extra already paid.

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